A warranty period of 15 months after delivery to the Government applies to the 15 ton flatbed trailer contract
number DAAE07-77-C-0725 manufactured by Hyster Co. This warrant y applies to the end item components
and all supplies furnished under the contract.
CONSU units may contact the local dealer shown on the distributor list furnished with each end item.
OCONUS units must report all warranty claims as indicated in paragraph 3a below.
3. General Information
a. DA Form 2407. (prepared in accordance with warranty claims actions in TM 38-750) will be used to
submit warrant y claims actions for end items when components, parts, or assemblies are defective and are
covered by a manufacturer's warranty. End item under warranty are identified by a decal plate and or
warranty statement included in the operator's and maintenance manual for the end item. All warranty actions
settled or unsettled will be reported to the National Maintenance Point (NMP) on DA Form 2407. For
warranties settled locally the DJ Form 2407 will contain a statement' `For Information Only" in block 35.
b. Maintenance activities in support of organizational maintenance are the responsible points of contact
between the originator of warranty claims and the National Maintenance Point, US Army Tank-Automotive
Materiel Readiness Command, DRSTA-MVB, Warren, Michigan 48090, which serves as the DA represen
tative with the contractor in warranty matters.
In certain instances, the originating organization and support activity are one and the same.
c. Before you take your equipment to a dealer for repair, whether or not it was necessary for you to go
through the NMP (TARCOM). check with your local procurement office to see if a funds commitment
document is needed. Sometimes, even though the majority of the repairs are Covered by the warranty, there
may be a small charge for normal maintenance costs, i.e., oil filters, oil etc. Further the cause of damage could
be determined by the dealer to be directly related to "operator abuse." In that case, the Government maybe
obligated to pay for teardown services even if the repairs are no longer desired, or for the complete cost if
repairs are to be completed by the dealer.
d. When the equipment is given to the dealer for repairs, find out how long the work will take, the extent of
the problem if possible, and the charges, if any, which maybe involved. Leave the name and telephone number
of the person to be contacted for pickup of the equipment and specifically state that he should be called as
soon as the repairs are finished. In addition state he should be telephoned if unexpected problems, costs and/or
delays are encountered. Get the name and telephone number of the Service Manager, for any required follow-
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